Privacy Policy

1. Information We Collect

Silosnap collects information necessary to provide our inventory management services:

• Account Information: Name, email address, and contact details when you create an account
• Store Data: Product information, inventory levels, and sales data from your connected Lightspeed and Shopify stores
• Usage Data: Information about how you use our service, including log data and analytics
• Technical Data: IP address, browser type, and device information for security and optimization

2. How We Use Your Information

We use your information to:

• Provide and maintain our inventory synchronization services
• Process and sync your product and inventory data between platforms
• Communicate with you about your account and our services
• Improve our service quality and develop new features
• Ensure security and prevent fraud

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information only in these circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Service Providers: With trusted partners who help us operate our service (hosting, analytics, support)
• Legal Requirements: When required by law or to protect our rights and users
• Platform Integration: With Lightspeed and Shopify as necessary to provide synchronization services

4. Data Security

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest
• Regular security audits and monitoring
• Access controls and authentication requirements
• Secure API connections with Lightspeed and Shopify

5. Data Retention

We retain your data only as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your account and data
• Opt out of non-essential communications
• Export your data in a portable format

7. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or through our service. Your continued use of Silosnap after changes indicates acceptance of the updated policy.

9. Contact Us

If you have questions about this privacy policy or our data practices, please get in touch with us: